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Shipping Charges for items shipped
outside the US
Items shipped outside of the US will be charged the
delivered price on our web site plus the exact shipping cost of the
carrier used for shipping.
Shipping Charges for items shipped in
the US
Nearly all items on our web site feature delivered pricing. This means no
additional charges will be added to your order no matter how many
shipments we send you. No surprise shipping charges if you pre-order items
along with items that are in stock. This feature allows us to get you your
collectibles as fast as possible as they become available from the
manufacturer.
Items marked with additional shipping
charges on our web site will incur only those shipping charges. We NEVER
add a handling charge for US orders.
Back Orders:
Due to the Limited Edition and "Hot" periods for
collectibles it is possible for an item to become backordered with out
notice. We will ship these orders as soon as they become available to us
from the manufacturer. As nearly all our items feature a delivered price
you will not incur any additional shipping cost for these items.
Cancellations:
We understand that things happen in life and there are times when you may
need to change your order. Cancellations are accepted as long as the item
has not already been shipped.
General Ordering:
All orders are shipped on a first to order first to ship basis. Our
automated shipping system automatically releases orders in the order they
were placed to be shipped. Items of the collectible nature are frequently
shipped by the manufacturer in waves when first released. we encourage you
to pre-order as early as possible to insure your earliest shipping date. CURRENT
or SHIPPING NOW on the website relates to the fact that the
manufacturer is currently shipping the product.
Manufacturer Sellout / Cancellations:
On very rare occasions a manufacturer will sell out of a product without
giving us any prior notice, on these occasions we regret that order may
not be able to be filled. Product cancelled for production by the
manufacturer will result in cancellation of all pre-orders. Any item that
requires a MAJOR redesign or adjustment by the manufacturer will result in
all pre-orders cancelled and notification in our e-mail update on how to
re-order the changed item.
Payment:
We gladly accept American Express,
Discover, Visa, MasterCard, Money Orders, Cashiers Check, and
Personal Checks on all orders. Personal
Check orders are held for 10 days to allow the check to clear our bank. All
returned checks incur a $25.00 service charge. International Money
Orders must add $5.00 US to total for Bank Charges.
Pre-Ordered Items:
We strongly suggest you pre-order all items. Due to the nature of
Limited Editions and availability of "hot" items from the
manufacturers pre-orders are your best opportunity to insure you get the
products you want at their first release. Release dates and product descriptions
are released by the manufacturer prior to manufacturing and are subject to
change without notice. Your credit card will NEVER be charged for an item
prior to the item being prepared for shipping to you
Returning Products:
For all returns please call or
email us for a Return Merchandise Authorization (RMA) number prior to
shipping your product back to us so we can help you faster upon our receiving
your package. No returns can be accepted without a RMA number clearly
marked on the outside of the box. Also please include a copy of your
original invoice and a note explaining your return. All returns should be
sent insured with a signature required as we can not be responsible for
the item until it is received by us.
Send Returns To:
Vintage Drag Club
Product Returns
19510 Van Buren Blvd.
Suite F3-281
Riverside, CA 92508
Damaged or NON Mint Items:
We offer a 14 day return policy in which you may return any damaged item
for replacement. Due to the nature of Limited Editions some items may be
sold out and are not replaceable, in these instances a credit will be
made to your credit card or a refund check will be issued.
Vintage Drag Club will
refund your return shipping charges.
Product Damaged by
Shipper:
We ship all our packages INSURED. Please call before returning any item
damaged in shipping so we can contact the shipper and file an immediate
claim on your behalf.
Non-Damaged or I
Don't Like It:
Sometimes an item is not what you like
or it was ordered by mistake. We understand this and will accept these
returns within 10 days. These returns will incur a 10% restocking fee plus
a $5.95 shipping charge and must be returned at purchasers expense.
Vintage Drag Club is open Monday
- Friday 8:00AM to 5:00PM. California time. Please feel free to
call us at (310) 320-9329 with any additional questions you may have.
Vintage Drag Club
19510 Van Buren Blvd, Suite F3-281
Riverside, CA 92508
(951) 780-2889 Phone
(951) 780-6149 Fax
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